FAQ
The Most Common Questions
What types of gemstones do you offer?
We offer a wide range of gemstones, including natural, lab-grown, and treated stones. Our collection features popular choices like diamonds, rubies, sapphires, emeralds, and a variety of semi-precious stones such as amethysts, citrines, and garnets. Each gemstone is carefully selected for its quality, beauty, and authenticity.
How can I ensure the authenticity of your gemstones?
We pride ourselves on offering ethically sourced and certified gemstones. Each gemstone comes with detailed information about its origin, quality, and treatments (if any). Many of our gemstones are accompanied by certificates from recognized gemological laboratories to guarantee their authenticity.
What is the difference between natural and lab-grown gemstones?
Natural gemstones are formed over millions of years beneath the Earth’s surface, while lab-grown gemstones are created in controlled environments using advanced technology. Both types possess the same chemical composition and physical properties. Lab-grown gemstones are often more affordable and eco-friendly, making them a popular choice.
How should I care for my gemstone jewelry?
To keep your gemstones sparkling, clean them regularly using a soft brush, mild soap, and warm water. Avoid exposing your jewelry to harsh chemicals, extreme temperatures, or abrasive surfaces. We recommend storing your pieces separately in soft pouches or lined boxes to prevent scratches.
Do you offer customisation services for jewelry?
Yes, we specialize in custom designs! Whether you’re looking to create a unique engagement ring or redesign an heirloom piece, our expert designers are here to bring your vision to life. Contact us to discuss your ideas, and we’ll guide you through the process from design to delivery.